At trueaccordd, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
We may collect the following information:
Name and email address (when you contact us or place an order)
Project or service details you provide
Basic technical data (IP address, browser type, device info)
We do not collect unnecessary or sensitive personal data.
Your information is used to:
Deliver services you purchase
Communicate with you regarding your order
Improve our website and services
Provide customer support
We do not sell, rent, or share your personal data with third parties.
Our website may use cookies to:
Enhance user experience
Analyze website traffic
You can disable cookies through your browser settings.
We take reasonable security measures to protect your data. However, no online platform is 100% secure, so we cannot guarantee absolute security.
Due to the digital nature of our services:
Returns are not applicable once the service has been delivered
If work has not started, you may request cancellation
Refunds are only applicable if the service has not been started
Once work has begun or completed, refunds will not be issued
In case of valid issues, partial refunds may be considered at our discretion
All services are delivered digitally via email
No physical shipping is involved
Delivery timelines depend on the selected package
Our working hours are:
Monday to Saturday: 09:00 AM – 05:00 PM (Pakistan Time)
Requests outside these hours will be handled on the next working day.
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.
We may update this Privacy Policy at any time. Changes will be posted on this page.
If you have any questions, contact us at:
Email: info@trueaccordd.com
By using our website, you agree to this Privacy Policy
